Client Agreement

To complete your daycare or boarding stay please either fill out the form below or print the following form to either email or bring with you at check-in.

Dog Boarding and Daycare Agreement

Our mission is to provide a clean, healthy, safe, positive, and fun environment for dogs. To ensure the safety and health of your dog(s) and the other dogs under our care, we require all of our clients to comply with the following:

  • All dogs must be 4 months or older. They must be spayed or neutered by 7 months.
  • All dogs must have up-to-date vaccinations. Owners must submit written proof that their dog(s) have received Rabies, Distemper, and Bordatella (kennel cough).
  • All dogs must be in good health. Clients need to certify that their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. On admission, all dogs must be free from any condition that could potentially jeopardize other dogs. Dogs who have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted.
  • All dogs must be non-aggressive towards people or other dogs. Clients will need to certify that their dog(s) have not harmed or shown any aggression or threatening behavior towards any person or any other dog. Please remember that your dog will be spending a lot of time with other dogs and that their safety and health is our main concern.
  • A trial day of daycare is required for all dogs. We do not do trial days on the weekends.
  • All dogs must not be able to jump a 6-foot privacy fence.
  • All dogs must have a collar with a quick release snap. No choke chains allowed.
  • All clients must fill out a complete, up-to-date application.
  • Fees for new clients are due and payable at drop off. Established customers can pay at pickup. We accept Cash, Discovery, MaserCard, and Visa.
  • Reservations are required. A cancelation fee may be charged if your reservation is not canceled 12 hours in advance for daycare or 24 hours for overnight boarding.
  • A late charge of $1 per minute may be charged if an employee has to stay late to accommodate you.

HOLIDAY POLICY: We require a non-refundable deposit of 2 nights for any holiday reservation. If your plans change and you need to cancel up to 14 days prior to your reservation, we will keep the deposit as a credit for a future service. If you cancel within 14 days of your reservation it will be converted to a cancellation fee.

Rave Reviews from Real Clients

I'm so glad that I found Rover Retreat 3 years ago! The staff has been incredible. I'm confident leaving my beloved Chesapeake Bay Retriever "Mildred" in their caring hands for boarding and her once a week day retreat. I would recommend Rover Retreat to anyone looking for boarding or daycare.

- Vince S.

We have been customers for more than 10 years. We have always felt that our dog has received excellent care. We particularly love the enhanced day care. We have boarded our dog with them on numerous occasions and knew that our pet was treated very well. We would recommend them enthusiastically.

- Patrick T.